Organization development consulting & training by M.B. Wacker Associates, Milwaukee, WI
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Organization Training and Development
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"It is not so much where we stand, as in what direction we are moving"  - Goethe

Organization Development Consulting, Training, 
Facilitation and Instructional Design Services

  • Keynote Presentations
  • Custom Program Design 
  • Employee and Management Coaching
  • Focus Groups
  • Team Development
  • Needs Assessments
  • Climate Surveys
  • Customer Service System Development
  • Process Facilitation
  • Individual and Group Problem Solving
  • Organization Change Consulting
  • Custom Manuals, Guides and Workbooks
  • Group Facilitation, Retreats, Strategy sessions 
  • Not for Profit Board Development
  • Employee and Leadership Style Assessments

 For Employees or Managers

  • The Power of Stories
  • Coaching For Performance Improvement 
  • Managing Customer Service Systems
  • Delegation Skills 
  • Strategies For Effective Meetings
  • Communication Skills 
  • Building a Motivational Climate
  • Communicating to Resolve Conflict 
  • Employee Participation Strategies
  • Presentation Skills
  • Team Building Strategies
  • Leadership Styles 
  • Team Problem Solving
  • Leadership Without Easy Answers 
  • Working With Difficult People 
  • Managing Change Through People 
  • Critical Thinking Skills
  • Creative Problem Solving
  • Creative Decision Making
  • Team Leadership
  • Myers Briggs Type Indicator


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2008 M.B. Wacker Associates
Mary B. Wacker, President
3175 N. 79th Street
Milwaukee, WI 53222-3930
(414) 875-9876
"STORIES TRAINERS TELL"™ by Mary B. Wacker & Lori L. Silverman
available from John Wiley & Sons Online Store