M.B. Wacker Associates - Over 20 years' experience in training, consulting and human resource development - Milwaukee, WI
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MARY B. WACKER
Leadership Development
Organization Change Team Effectiveness
Customer Service Climate Surveys
Employee & Manager Coaching
Keynote Presentations

Qualifications   |   Education    |   Professional Affiliations
 

The firm's president, Mary B. Wacker, has designed and presented seminars and training programs throughout the country. With over 20 years' experience in training, consulting and human resource development, Mary has worked with numerous businesses and professional associations. Her client list includes businesses with a service focus, health care, utilities, government, education and community agencies. Mary is certified in Managing Complex Change Consultation Process and in the Myers-Briggs Type Indicator Assessment. 

Co-author of Stories Trainers Tell: 55 Ready-to-Use Stories to Make Training Stick (Jossey-Bass/Pfeiffer, 2003). Foreword by Bob Pike.

Mary is Program Director for Future Milwaukee's 8-month Community Leadership Program. Active in the American Society for Training and Development she was the 1995 president of the Southeastern Wisconsin Chapter.

In 1988 she received a Professional Practice Award from the American Heart Association for chairing the Program Committee for a statewide Leadership Development Conference.Mary has an MS in Educational Psychology from the University of Wisconsin-Milwaukee.

QUALIFICATIONS 

Extensive experience in training and organization development consulting· 

Designs and presents programs in leadership development, quality team building, customer service, and organization change· 

Accomplished national conference seminar leader· 

Experienced consultant in organization change systems· 

Certified in Managing Complex Change Process (Ackerman Model)

Certified Instructor, Myer Briggs Type Indicator

Produced career development programs, assessment centers, performance appraisal systems, orientation materials and instructional design training manuals. 

Scripted and directed multi-image slide and video presentations·

EDUCATION 

M.S., Educational Psychology, University of  Wisconsin-Milwaukee
B.S., Psychology, University of Wisconsin-Milwaukee, Cum Laude 


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©2008 M.B. Wacker Associates
Mary B. Wacker, President
3175 N. 79th Street
Milwaukee, WI 53222-3930
(414) 875-9876
Email: mary@mbwacker.com
"STORIES TRAINERS TELL"™ by Mary B. Wacker & Lori L. Silverman
available from John Wiley & Sons Online Store
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